Dustin Lennon
115 Azalea Dr. Apt B
Niceville, FL 32578
Phone:
(850)678-9785
Email:
dustin.lennon@stelth2000inc.com
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Objective
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Seeking a position in the IT Industry as a technician, support staff, or technical sales where my training and experience in IT will benefit and grow for the company.
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Education & Special Skills
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- Okaloosa-Walton College - Associate of Arts Degree received May 2007
- Niceville Senior High School - Diploma received 2000
- Administrative and Management training: System 21 and On-Q Reservation Systems
- Attentative to details, typing skill: approx 75wpm, quick-learner, work well under stress,
able to work equally well alone or within a group w/o supervision, customer service oriented
- Very knowledgable with computers and various software (i.e. MS Office, Macromedia Dreamweaver, FTP (clients
and servers), IRC, Teamspeak, Ventrilo)
- Freelance web development work - designed web pages for myself as well as family members and other paying
clients
- Basic Networking skills - set up home network, have answered questions reguarding networks from family
members and friends
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Employment History
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Hampton Inn - Niceville/Eglin AFB, FL
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December 2003 - Present
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- Extensive knowledge in On-Q PC-based Reservation system
- Extensive knowledge in System 21 PC-based Reservation sytem
- Operational knowledge of PBX systems, specifically Mitel
- Guest Services; involved in all aspects of preparing and performing tasks
with reservations with the hotel
- Managerial duties & protocols
- Training & supervision of employees (devised and implemented Night Audit
walk-through for trainees, resulting in a simplification in the training process)
- Accounts receivables & other financial responsibilities
- On call contact for new trainees when help is needed
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Holiday Inn Express - Destin, FL
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November 2002 - November 2003
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- Guest services - Night Auditor
- Knowledgable in Pegasus PC-based Reservation system
- Networked 2 desktop PCs and Employee laptops with D-Link wireless router and
wireless network cards using 128-bit WEP key
- Performed duties similar to those performed at Hampton Inn above
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Lenny's Sub Shop - Destin, FL
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May 2001 - March 2002
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- Fulfilling customer orders in a fast-paced environment
- Customer service
- Money handling
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